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Payment Terms and Conditions

Payment Terms and Conditions

  1. Detailed description of goods and/or services
    E Rewards Saver is a business in the Loyalty, Service and Emergency industry that offers Emergency Assistance and a 24/7 Panic Help Line.

  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way SMS, email and postage of welcome pack.

  3. Export restriction (Optional)
    The offering on this website is available to South African clients only.

  4. Return and Refunds policy
    The provision of goods and services by E Rewards Saver is subject to availability. In cases of unavailability, E Rewards Saver will refund the client in full within 30 days. Cancellation of orders by the client will attract a 100% administration fee.

  5. Customer Privacy policy
    E Rewards Saver shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

  6. Payment options accepted
    Payment may be made via Visa, MasterCard,American Express Cards or by Monthly EFT Debit Orders.

  7. Card acquiring and security
    Card transactions will be acquired for E Rewards Saver via Peach Payments, which is an approved payment gateway for secure transactions for all South African acquiring banks. Peach Payments uses the most strict and precise form of encryption, namely – 3DSecure, and NO sensitive cardholder data passes through the website at any time for either once-off or subscription payments. Peach Payments' transaction platform is PCI DSS level 1 certified, which is the highest level of data protection. All payment details are strictly confidential and secured according to PCI standards and stored by Peach Payments in a PCI DSS level 1 compliant vault(www.pcisecuritystandard.com).E Rewards Saver staff and systems do not have access to complete card details at any point in time on Peach Payments platform. For more details on Peach Payments refer to www.peachpayments.com.

  8. Customer details separate from card details
    Customer details will be stored by E Rewards Saver separately from card details which are entered by the client on Peach Payments' secure site. For more details on Peach Payments refer to www.peachpayments.co.za

  9. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  10. Responsibility
    Ambo911 takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  11. Country of domicile
    This website is governed by the laws of South Africa and E Rewards Saver chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

  12. Variation
    E Rewards Saver may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  13. Company information
    This website is run by Overflow (Pty) Ltd based in South Africa